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What is MDM Software?

Corporate devices have always thrived on unified and remote management. Generally, a business would want to simultaneously upgrade all computer installs of essential software, adapt the firewall settings and defend every workstation from a central location. However, as the workforce becomes more remote and wireless every year, mobile devices must also be considered.

As regulations for data handling increase and businesses lose the ability to enclose their data in an isolated local network, MDM or Mobile Device Management software has become essential for companies. MDM keeps control of the devices, security, and environments where business data is handled.

What is Mobile Device Management (MDM), and Why it's Important?

Mobile Device Management (MDM) is a software that enables IT administrators, or anyone in the management oversight role, to control, secure, and administer policies on tablets, smartphones, and other endpoints. It can help automate, manage and secure a large deployment of mobile devices from a single pane of glass with zero touching from end-users.

MDM intends to maximize support, functionality, and security while yielding user flexibility, such as the use of Bring Your Own Device (BYOD) or Corporately Owned Personally Enabled (COPE).

Due to the diversity of mobile device use, operating systems, and applications, MDM software allows IT administrators to seamlessly deploy and enforce security settings for groups or specific users based on organizational needs. To improve operational efficiency, mitigate the risk of data or security breaches, and reduce costs, businesses should implement a robust mobile device management framework.

What Can Your Business Do with MDM Software?

● Ensure all devices are secure, compliant, and current with organizational policies.

● Access to real-time compliance and operations monitoring.

● Configure and deploy individual or fleet of devices with zero-touch from the workforce.

● Remote assistance from anywhere, any time.

● Manage which apps are installed and run on any device.

● Control and audit data storage.

● Prevent connection to unknown networks.

● Configure, secure and manage any device on any operating system (Android, Windows, iOS).

● Provide usage and data analytics.

● Geofencing and device tracking are available in real time.

● Activate emergency security measures remotely.

● Wipe or lock a device remotely.

In addition, MDM is a network monitoring and remote device management solution that can help businesses track the device's performance, what it's running, and the data it has stored. Organizations can also provide and take control of devices like remote desktop management or administrators for PCs.

Automation allows admins to set regular updates, lockdowns, and virus scans for all business-connected devices. Managers can also use MDM software to keep track of team activity and even block the opening of non-work-related apps during work hours.

From the top down, MDM also unlocks a plethora of new data that could hold valuable insights with the help of AI analysis.

Should a work-connected mobile device be reported missing, MDM tools can be used to activate "find my phone" features to locate it or apply emergency lockdown to protect the data on the missing device.

Maintain Data Security and Regulation Compliance

Businesses today use MDM for a vast array of management and security measures, but most important is the ability to enforce data security and handling compliance according to the high standards of modern regulations and data privacy laws.

From the PCI-DSS to the GDPR and everything in between, taking control of the company's mobile devices allows organizations to install, prevent, defend, and audit on a level never before accessible by the admins responsible for data compliance.

MDM provides the tools and centralized dashboard to ensure all devices that handle company data are locked down and maintained up to regulation-compliant standards.

Company and Personal Device Solutions

Interestingly, MDM is compatible both with company-provided devices and BYOD personal devices. The simplest solution is to load the MDM software and initial app loadout onto the company devices and distribute it to the workforce as needed. It is worth noting that adding MDM software to personal devices provides the flexibility of team, budget, and workflow that makes MDM worthwhile across businesses of any size, industry, or business model.

When using MDM on personal employee devices, automate an on-the-clock and off-the-clock set of modes. Employee privacy, including activity and locations, should be unmonitored during off-hours so that the MDM stats only relate to using company devices and access to company data during business hours. At the same time, employees benefit from having their mobile devices kept updated, secure, and with a backup admin available beyond the support supplied by the manufacturer.

Implementing MDM Software to Streamline Your Business

How can you integrate MDM software into your current business operations? Undoubtedly, the ability to unify mobile device management is a powerful tool that can streamline your operations. The only question is onboarding your team and their devices to the new way of doing things. Have everyone bring in their devices for a shared update to the MDM software for a shared office. For remote teams, ask each member to install the MDM client program on their work devices and any personal devices they consent to include in the business network.

Once everyone has installed the MDM software, your admin will take the helm and start getting a feel for the data and controls at their command. From there, security can be unified, data can be cleaned up, and mobile devices can be prepared for unified controls from this point forward.

WeGuard® MDM Software Solution Here at WeGuard®, we make it possible to manage all your company and personal devices from a single pane of glass. Explore your MDM options and opportunities by contacting us today.

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